User Licenses for the Avaya IP Office are skill sets that are designed for different types of employees. Each user license brings a unique skill set to the designated employee. Different employees have different communications needs, and there’s an IP Office User solution to put the right capabilities into the right hands for anytime, anywhere collaboration.
Avaya IP Office Receptionist is a powerful application that allows a single operator to manage calls for single site offices and even multiple locations to ensure prompt and professional handling of all calls.
Avaya IP Office Office Worker is designed for employees who work primarily at their desks and helps workers answer questions and convey critical information. Use a single, easy-to-use interface to manage conferencing, check the status of co-workers (see who's on the phone, away, or on "do not disturb"), and for messaging, speed dial and IM.
Avaya IP Office Mobile Worker provides one number access for employees on the road. They give out just one phone number -- their office number -- and calls ring simultaneously on any other designated phone, making it easy for customers, colleagues and vendors to reach them wherever they are.
Avaya IP Office -Teleworker provides small businesses with powerful communications tools to enable home and remote workers to be just as accessible and responsive as employees who work in the office.
Avaya IP Office Power User enables executives and managers to be as productive as possible in virtually any circumstance. Whether in the office, down the hall, at home, or on the road, Avaya IP Office lets key personnel stays connected and productive -- anywhere.
Agent & Supervisor
Avaya IP Office - Customer Service improves Agent Productivity and Customer Intelligence. Businesses that understand how communications can enhance customer service and productivity will appreciate the powerful information IP Office Customer Service applications for Agents and Supervisors can deliver.